Privacy Policy

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Last updated: [25/08/2025]

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At  EpiqFlo / Excalibur Contractors pty limited, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the details you provide when engaging with our services.

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# 1. Information We Collect

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When you request a quote, contact us, or interact with our website or ads, we may collect:

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* Name

* Phone number

* Email address

* Suburb or location

* Project details (e.g. floor size, coating type, or scope  of works  info)

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# 2. How We Use Your Information

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We use the information you provide to:

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* Contact you about your quote or service request

* Provide details about our flooring and coating solutions

* Improve our services and customer experience

* Send updates, offers, or promotions (only if you have opted in)

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## 3. Sharing Your Information

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We do not sell or rent your personal information.

We only share your details when necessary to:

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* Deliver our services

* Work with trusted service providers (e.g. CRM, advertising platforms)

* Comply with legal obligations

 

# 4. Data Security

 

We take reasonable steps to protect your personal data from misuse, loss, or unauthorised access.

 

# 5. Your Rights

 

You have the right to:

 

* Request a copy of the personal data we hold

* Ask us to update or correct your details

* Request deletion of your information at any time

 

To exercise these rights, please contact us using the details below.

 

# 6. Contact Us

 

If you have questions about this Privacy Policy, please contact us:

 

**EpiqFlo / Excalibur Contractors

E : reception@excaliburcontractors.com.au

P: +61 0406371515

🌐 Website: [https://epiqflo.com.au](https://epiqflo.com.au) | [https://westcoastraptor.com](https://westcoastraptor.com)

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